Privacy Policy

Effective Date: January 2026

Welcome to House of Abyad (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website https://houseofabyad.com/.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or subscribe, we may collect:

• Full Name
• Email Address
• Phone / WhatsApp Number
• Shipping & Billing Address
• Order details

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Cookies and usage data

How We Use Your Information

• Process and deliver your orders
• Communicate order updates and confirmations
• Provide customer support
• Improve website performance and user experience
• Send promotional offers (only if you opt in)
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

Cookies Policy

House of Abyad uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Understand website traffic and behavior
• Improve site functionality

You may disable cookies in your browser settings, but some features of the website may not function properly.

Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

• Payment gateways and courier services for order fulfillment
• Website service providers for technical operations
• Legal authorities if required by law

Payment Security

All payment transactions are processed through secure and trusted payment gateways. We do not store your card or banking details on our servers.

Data Protection & Security

We take appropriate technical and organizational measures to safeguard your personal data. However, no online transmission is 100% secure.

Your Rights

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of promotional communications

You can exercise these rights by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Information

House of Abyad does not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Website: https://houseofabyad.com/
Email: help@houseofabyad.com
UAE: +971 52 9862 610
PAK: +92 311 2222 343