Yes, we are committed to using high-quality, sustainable materials wherever possible. Many of our collections are crafted from approx 85% Organic cotton + 15% Recycled polyester and other eco-friendly fabrics that are gentle on your child’s skin and the planet.
To track your order, you should go to the website’s “Order Tracking” page. This link is available under the “Customer” dropdown menu.
Yes, we are committed to using high-quality, sustainable materials wherever possible. Many of our collections are crafted from approx 85% Organic cotton + 15% Recycled polyester and other eco-friendly fabrics that are gentle on your child’s skin and the planet.
We know that every child grows at their own pace. To help you find the perfect fit, we provide a detailed size chart on each product page. We recommend measuring your child and comparing their measurements to our chart for the best results. If you’re unsure, feel free to contact our support team for personalized advice!
Yes, our garments are designed for both style and practicality. Each item comes with specific care instructions on its label. Generally, we recommend washing our clothes in cold water with like colors to maintain their quality and color.
For domestic orders, delivery typically takes 3-5 business days. International orders may take longer, usually between 7-14 business days. You will receive a tracking number once your order has shipped so you can monitor its progress.
If you need to make a change to your order, please contact us within 24 hours of placing it. We will do our best to accommodate your request, but please note that we cannot guarantee changes once the order has entered the processing stage.
Yes, we offer gift wrapping for a small fee. Simply select the gift wrapping option at checkout. You can also include a personalized message to make your gift extra special!
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 5 days of delivery for an exchange or a full refund. Items must be unworn, unwashed, and in their original condition with all tags attached.
To start a return or exchange, please contact our customer support team with your order number and the reason for the return. We accept returns within 5 days of you receiving your order, provided the product is undamaged, unworn, and in its original packaging with all tags attached.
We will then guide you through the process step-by-step.
Return shipping costs are the responsibility of the customer. However, we will cover the shipping cost for exchanges and for any items that were delivered incorrectly or were found to be defective.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
If an item you’re interested in is currently out of stock, please contact our support team with the product details. Once it’s back in stock, we will let you know.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
House of Abyad combines comfort and premium quality to create stylish everyday wear for kids. Designed with love, made for movement.
